Job Openings & Career Opportunities

Job Title: Case Manager, Appeals Council and Federal Courts

Department: Social Security

Reports to: Marci Stark, Dir of Operations and Case Administration;

About Us:

At HNB Law, we are dedicated to advocating for the rights of individuals across our practice areas, including Social Security Disability, Veterans Affairs, Personal Injury, Workers Compensation, Building and Property Damage, and ERISA. We pride ourselves on our supportive team environment and commitment to excellence with strict adherence to our Core Values; Helpful, Noble & Better.

Our Standards of Professionalism:

Every position at HNB Law carries a responsibility to uphold the firm’s reputation for professionalism, integrity, and excellence in all interactions. Whether communicating with clients, government agencies, referral sources, medical providers, or community partners, all team members are expected to conduct themselves in a manner that reflects the firm’s Core Values and reinforces the trust HNB Law has earned within the legal and advocacy community. This standard applies to written correspondence, telephone communication, in-person conduct, and representation of the firm in any professional context.

Job Summary:

The Appeals Case Manager is responsible for supporting the management and progression of Social Security Disability claims pending before the Appeals Council and Federal Court. This position assists with appeal coordination, procedural compliance, deadline tracking, client communication, medical development, decision processing, remand administration, and court-related case management.

Working closely with supervising attorneys and the Senior Appeals Case Manager, the Appeals Case Manager follows established appellate procedures to ensure claims are accurately documented, required filings are completed timely, clients remain informed, and matters continue to progress through each stage of the appellate process.

This position is designed for an individual developing specialized knowledge of Social Security appellate procedures and Federal Court case management. The Appeals Case Manager is expected to recognize procedural or case-specific issues requiring additional review and appropriately escalate those matters to the Senior Appeals Case Manager, supervising attorney, or Director of Operations.

Key Responsibilities:

• Assist with management of Social Security Disability claims pending before the Appeals Council and Federal Court in accordance with established firm procedures.
• Prepare and file Requests for Review of Hearing Decisions (RFRHD) and other routine appellate filings within established deadlines.
• Maintain communication with clients throughout the appellate process, including responding to status inquiries, obtaining medical updates, processing address changes, and obtaining additional information as requested.
• Request, obtain, and process updated medical records for Appeals Council matters as directed by the supervising attorney or Senior Appeals Case Manager.
• Prepare and submit medical evidence and other supporting documentation in accordance with attorney direction and established procedures.
• Communicate upcoming deadlines and required case activity to the appropriate attorney and Senior Appeals Case Manager.
• Review, log, scan, and maintain correspondence, decisions, court notices, case status information, and other documentation within the Case Management System.
• Draft and send routine status correspondence to clients and status inquiries to the Appeals Council and Federal Court.
• Assist with post-decision processing following Appeals Council or Federal Court action, including attorney review, client communication, remand processing, file reassignment, and implementation of established next steps.
• Monitor court email correspondence and docket activity and ensure relevant notices and deadlines are promptly documented and communicated.
• Prepare and file Federal Court complaints following attorney review and approval.
• Assist attorneys with preparation and filing of briefs, motions, and other court submissions.
• Assist with routine CM/ECF and PACER activity, including retrieval of court documents, filing of approved documents, and monitoring of Federal Court deadlines.
• Assist with procedural requirements related to Equal Access to Justice Act (EAJA) matters under the direction of the Senior Appeals Case Manager or supervising attorney.
• Assist with coordination and processing of prospective appellate matters and potential new clients seeking representation at the Appeals Council or Federal Court levels.
• Identify unusual procedural issues, conflicting deadlines, complex court matters, or other concerns requiring review and promptly escalate those matters to the Senior Appeals Case Manager, supervising attorney, or Director of Operations.
• Maintain accurate and timely documentation of all case activity and follow-up responsibilities within the Case Management System.
• Perform additional case-management and administrative duties necessary to support the Appeals Council and Federal Court practice.

Qualifications:

Required

• Strong attention to detail and ability to maintain accurate case records and deadline information.
• Strong organizational skills and ability to manage multiple cases, deadlines, and priorities.
• Clear written and verbal communication skills.
• Ability to communicate professionally and compassionately with clients.
• Ability to follow established procedures and accurately complete detailed legal and administrative processes.
• Ability to recognize issues requiring additional review and appropriately escalate questions or concerns.
• Ability to work collaboratively with attorneys, the Senior Appeals Case Manager, and other team members.
• Proficiency in case management software and standard office productivity platforms, or ability to learn required systems.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Preferred

• One (1) year of experience in Social Security Disability case management, legal support, administrative support, or a closely related field.
• Familiarity with the Social Security Disability hearing or appeals process.
• Prior experience working with legal documents, medical records, deadlines, or court-related correspondence.
• Familiarity with CM/ECF or PACER is preferred but not required.
• Paralegal education, legal assistant experience, or equivalent professional experience preferred.

Are you highly organized, detail-oriented, and motivated by helping people through life-changing disability claims? Are you looking for a career with a growing law firm where your work directly supports clients, attorneys, and a collaborative legal team? If so, we want you to join our team at HNB.

We are a rapidly growing law firm expanding our Disability Department. We are seeking a Case Manager to join our Dayton office and support our work representing individuals pursuing disability benefits. This position may support our Social Security Disability or Veterans Disability team, depending on experience, interest, and team needs.

This role is ideal for someone who enjoys managing details, communicating with clients, tracking deadlines, gathering records, and helping move cases forward in a structured and professional way.

What We Offer:

• A Meaningful Mission: Work on cases that directly impact the lives of disabled individuals, Veterans, and their families.
• Training and Development: Disability law experience is helpful but not required. We provide training, protocols, and ongoing support to help you succeed.
• Growth Opportunities: As our firm grows, so do your opportunities for advancement. We are committed to helping our team members develop their skills and careers.
• Supportive Work Culture: Join a team that values collaboration, professionalism, accountability, and helping one another succeed.
• Competitive Compensation & Benefits: Enjoy competitive compensation, health insurance, 401(k), and other great perks.

Responsibilities:

• Manage an assigned caseload under the supervision of attorneys and senior team members.
• Serve as a regular point of contact for clients by providing case status updates, gathering information, and helping clients understand procedural next steps.
• Gather, request, track, and follow up on medical records, government records, employment records, and other case-related documents.
• Review records and case materials using established protocols to identify missing information, incomplete development, deadlines, and issues that may require attorney attention.
• Track case deadlines, tasks, appointments, filings, and case status updates in the firm’s case management system.
• Prepare, format, organize, and upload documents, evidence, forms, and correspondence.
• Assist with filings and submissions at attorney direction.
• Respond to routine procedural correspondence and case updates according to established firm protocols.
• Communicate with clients, medical providers, government agencies, and other third parties in a professional and timely manner.
• Triage case issues by determining whether a matter can be handled under established procedures or should be escalated to an attorney.
• Collaborate with attorneys, paralegals, legal assistants, and other case managers to ensure cases move forward efficiently and accurately.

Qualifications:

• Strong commitment to providing excellent service to clients.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple cases, tasks, and deadlines.
• Strong written and verbal communication skills.
• Ability to follow procedures, document work accurately, and recognize when an issue should be escalated.
• Comfortable using technology, case management systems, email, document management tools, and Microsoft Office.
• Professional, dependable, and able to work effectively as part of a team.
• Prior legal, medical records, case management, administrative, or customer service experience is preferred but not required.
• A paralegal certificate, associate degree, bachelor’s degree, or equivalent experience is preferred but not required.
• Experience with disability claims, Social Security Disability, Veterans Disability, medical records, or government benefits is a plus.

Why HNB?

At HNB, you are an important part of a team helping people navigate disability claims that can significantly affect their lives and families. We value professionalism, collaboration, growth, and doing meaningful work for the right reasons. Our Disability Department continues to grow, and we are looking for team members who want to build a career while contributing to high-quality client service.

Are you passionate about helping people that have been injured as a result of auto accidents and other personal injury matters? Looking for a career with a firm that values growth, a collaborative culture, and making a real difference? If so, we want you to join our team at HNB!

We are a growing law firm looking to grow our personal injury practice. We are seeking an enthusiastic and compassionate attorney to join our team in Dayton. The candidate will focus on personal injury law.  If you’re an attorney or recent law school graduate sitting for the July 2026 Ohio Bar examination who is looking for a fulfilling new challenge, we are excited to hear from you!

What We Offer:

• A Meaningful Mission: Work on cases that have a direct impact on the lives of injured people.
• Experience Needed: None. We will train the right person. However, those attorneys with experience in personal injury law are welcome too.
• Growing Firm with Room for Advancement: As our firm grows, so do your opportunities! We are committed to professional development and helping our team members meet their goals.
• Fun, Supportive Work Culture: We take our work seriously, but we know how to have fun too. From team-building activities to regular celebrations, we make sure everyone feels like part of the family.
• Competitive Compensation & Benefits: Pay range for those currently admitted to the Ohio Bar is $70,000 to $115,000 depending on experience. Compensation includes life insurance, health insurance, disability insurance, 401(k), paid parking, and more.

Responsibilities:

• Representing injured people in personal injury matters.
• Provide legal advice and counsel to clients throughout the litigation process.
• Draft legal documents, briefs, motions, and other court filings.
• Communicate with clients, opposing counsel, courts, case workers, and experts to build strong cases.
• Manage your own caseload while working collaboratively with other attorneys and administrative team members.

Qualifications:

• Juris Doctor (JD) from an accredited law school.
• Admitted to practice law in Ohio, or sitting for the July 2026 Bar Exam.
• Passion for helping others, particularly those with injuries.
• Strong written and verbal communication skills.
• Enthusiasm for learning and growing as part of a supportive team.

Why HNB?

At HNB, you’re not just another attorney – you’re a valued team member working towards a mission you can feel proud of. We support each other’s success, and foster a culture where professional growth and camaraderie go hand-in-hand. We know that the best work is done when our team members are empowered, supported, and happy.

Ready to make a difference in the lives of those who need it most? Apply today by submitting your resume and cover letter. We can’t wait to meet you!